SELLER INFORMATION
We accept the following...
Please be mindful of why you would like to sell each of your items. If you're not wearing them because they feel a bit dated, worn, faded, have started losing their shape, are made from cheap fabric, have marks, are bobbling, are cut badly, etc then they are unlikely to be a good fit for our site.
HOW IT WORKS
- Contact us with a rough outline of the brands/ items you'd like us to sell - we'll let you know whether we think it's a good fit
- If it is, we'll ask you to send us a photo of each item (rough photos are more than fine) - we'll let you know what we think will sell well
- Post or courier the the selected items to us (we guide this process so it's as hassle free for you as possible)
- We photograph, write up and upload the items to site (some items suit in-person shopping better - these will be put on our rails in the studio)
- We handle all the customer enquiries and sale of your items for you
- We post the items to the buyer for you
- Once the sale is complete and the returns window has passed we pay you via PayPal
FEES
- There are no upfront charges
- For items that sell for under £50, you will receive 50% of the sale price, but please bear in mind that our baseline per item fee is £12 (our fee is 50% down to a minimum of £12)
- For items that sell from £50 to £350, you will receive 60% of the sale price (our fee is 40%)
- For items that sell for over £350, you will receive 70% of the sale price (our fee is 30%)
- We pay all the VAT, card/ payment charges and shipping costs out of our fee
Other cost considerations:
- Minor repairs (small holes/ dropped hems) will be charged at £10 - £15 per item depending on complexity
- Larger repairs will be outsourced and charged at cost + an admin fee of 15%
- Light cleaning costs will be £8 - £15 per item - this includes washing to remove odours/ marks/ stains as well as the removal of pet hair
- Dry cleaning will be outsourced and charged at cost + an admin fee of 15%
ANYTHING ELSE I NEED TO KNOW?
We really wanted to avoid issuing a long list of terms and conditions but, with apologies, here they are:
Please ensure that all items sent to us are in EXCELLENT CONDITION. This means that they are clean, free of stains/ marks/ odours/ pet hair, have no obvious signs of wear and are not in need of dry cleaning, have no missing buttons, etc.
If you send us brands that we don't sell (and we haven't explicitly agreed to sell them for you), the items will automatically be sent to charity
We sell items both at our studio and online. Some items are better suited to an in-person environment, so if you don't see them in our online shop, they will likely be on our studio rails
For on-site appropriate items, it may take weeks or sometimes months for us to upload your items to the site.
This is because (a) we receive a lot of stock and are a very small team, (b) we carefully curate the site so that it looks visually appealing to shop, (c) we don't upload lots of items of the same size/ style at a time, (d) we upload items that fit with the current season - so if you've given us summer dresses in autumn you'll need to wait to late spring to see them appear on site - and (e) your items may not fit with the collections we are focusing on at the time we receive them
Items that haven't sold at full price over the course of a season will automatically be put into the sale section at a reduced price. If they don't sell in the sale they will be put into clearance at dramatically reduced prices to ensure they sell
50% of stock sells within a couple of hours of going on the Manifesto Woman site; 70% within two weeks; circa 5% of stock never sells
We have no control over how quickly things sell or whether they sell at all. We do our best but sometimes it doesn't work out
Any unsold items after the clearance sales will either be returned to you (the postage costs to be paid by you) or donated to charity, whichever you choose to do
Pricing is set according to a wide variety of factors: quality, brand, social currency, recency of production, size, type of garment, fabric, condition, scarcity, fit with the Manifesto Woman aesthetic + many others. Our pricing is in line with other resellers
We only pay out for a sale once the returns window has passed... this is between 7 - 10 days from shipping in the UK and within 30 days of shipping for overseas sales
If an item of yours looks like it has sold on the site but you haven't been paid, it is either because it is being returned or because it has already been returned, has sold again and is now in another returns window. Please bear in mind that if it has been sold to a customer outside the UK, the returns window can last up to 30 days depending on their location
You'll need a PayPal account for payments; we don't pay into bank accounts
If you're selling your clothes because you need money quickly, then we are not the right site for you
Thanks for understanding.