- Can I return my item? If you are in the UK, as long as it it within 7 days of the item being shipped and it is a non-sale item, yes you can. If you are outside the UK, you'll need to submit your return request within 14 days of the item being shipped.
- Do I get a refund or store credit? You can choose! Select which you'd prefer when you are registering your return in our returns centre.
- Can I return an item that was on sale i.e. discounted? Items bought in a sale are final sale and are non-returnable and non-refundable (unless they are not as described, in which case see below).
- The item I bought is not as described. What do I do? Please accept our profuse apologies. If you post the item back to us, we'll refund you the full amount, including all your shipping costs.
- The item I bought doesn't suit me, am I able to return it? Yes you are as long as it is within 7 days of the item shipping from Manifesto Woman to you (or within 14 days if you are outside the UK). Please check your shipping confirmation to ensure you qualify. You will be responsible for shipping costs. Once we receive the return you will be refunded the original price less shipping costs.
- Over 7 days have passed since an item I bought shipped. Am I still able to return it? We operate a strict 7 day return policy in the UK (14 days for customers outside the UK), sorry. As much as we'd love to be more flexible, we can't accept returns after this window has closed due to the item's seller already having been paid for the sale.
- Can I cancel a purchase? Yes you can. Please let us know prior to shipping otherwise we will need to charge you for shipping costs.
- What address should I send my returns to? You will be sent return address details once you have registered your return request in our returns centre here.
- Do I need to send my returns by recorded delivery? No need for anything fancy... simply ship second class standard mail and we'll refund you within 5 days of receiving the parcel.
- How soon will I get my refund? It will take a maximum of 5 days, although it typically is within 48 hours of receiving your return.
If you have any further questions, please contact us on firstname.lastname@example.org. We're more than happy to help.